Refund and Return Policy

Overview

There is no “trial” or “grace period” when purchasing a service or product after someone else, as all sales are final, given the tendency of digital content to so frequently be able to be downloaded immediately after a purchase has been made. There is no way to “return” something once you’ve downloaded it. If you face any problems with any application after download, please do a video recording of the problem and send it to our email address, [email protected]. After assessing the problem, we will issue a private coupon for the same value of the application for you to download any other application from the website. We have modified these terms throughout time with the anticipation that they would help stop people from committing fraud and ensure safety for both the user and us.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Memberships subscription

 

Please do not send your purchase back to the original developer as you will get no support from them.

Refunds

Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.

If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.

Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.

Please note that we are not developers of the provided products, so our technical support capabilities are limited.

We do not change product functionality and do not fix developer bugs.

 

Cancellation Policy

EasyElementor does not cancel in any order of digital downloadable products.

Need help?

Contact us at [email protected] for questions related to refunds and returns.

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