Frequently Asked Question

Below, you'll find the answers to the questions that our users ask most frequently, making it easy to find the information you're looking for.

General

Everyone is allowed to reproduce and distribute verbatim copies of the Inc. GNU General Public License thanks to the Free Software Foundation. Because of subscriptions, we are able to maintain cheap product costs.

The goods you downloaded don’t come with free updates or licensing keys from us. Since we are not the creators of the offered items, we can only provide so much technical help.

We don’t alter a product’s functionality or solve developer issues.

Any number you desire. You can use the plugins and themes as frequently and on as many websites as you desire because they are GPL licensed.

These products are GPL versions.

This Membership Access Does Not Have A Refund Policy For Digital Downloadable Products

Yes, for subscription plans you can cancel at any time by logging into your account.

If you have any problems just ask and we will be happy to assist and cancel it for you.

For any subscription change just cancel your current plan and add the new one.

No, we do not provide any original license key as these are GPL versions, you don’t need license key to install. All products are activated already.

Technical

  1. Download the latest .zip file for the plugin.
  2. Log into your WordPress website.
  3. Go to “Plugins”>“Add New.”
  4. Click the “Upload Plugin” button at the top of the page.
  5. Select the .zip file with the updated version of the plugin.
  6. Click the “Install Now” button.
  1. Download the latest .zip file for the theme.
  2. Log into your WordPress website.
  3. Go to “Appearance”>“Themes.”
  4. Click the “Add New” button at the top of the page.
  5. Click the “Upload Theme” button at the top of the page.
  6. Select the .zip file with the updated version of the theme.
  7. Click the “Install Now” button.

While attempting to upload or activate a theme, the error message “Broken theme and/or stylesheets missing” is frequently seen by users who are new to installing WordPress themes. This is so that additional theme files, such the documentation and licensing, can be downloaded along with the theme from ThemeForest. You can read this if you encounter a “style.css stylesheet error.”

A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.

One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.

1. Installable WordPress file only. (below)

2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file. (below)

Please make sure you are uploading only the installable theme which is called NameOf Theme.zip. If you upload ALL these files you will receive an error.

  • Log in to your WordPress admin area.
  • Browse to Appearance > Themes.
  • Click on ‘Add New’.
  • Click ‘Upload’.
  • Browse and select the theme zip file to ‘Upload’.
  •  
  • WordPress files can also be uploaded manually via FTP.
  • Upload the files to /wp-content/themes/ folder on your server.
  • Login to your WordPress admin area to change the theme.
  • Check out the guide on WordPress.org here.
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